The Problem

This Provider Portal application, used by subscribing physicians (most are Baby Boomers or Gen-X users) and their staff, often complained that the software was difficult to navigate, confusing, and frustrating.

• Alert modals often appeared over an existing alert modal (modal over a modal)
• Little distinction between primary and secondary buttons
• Lack of text hierarchy
• Bad and inconsistent iconography
• Confusing forms
• Broken Layout
• Data visualization that is difficult to understand
• Use of irrelevant images relying on outside links that were often broken

The Solution

• A Medical UX Design System
• Ant Design (Legacy applications)
• Google Material (New and updated applications)
• Responsive ready (Users on desktop computers only)
• Incorporated brand colors
• Medical icon library
• Standardized navigation
• Broad alert components
• Accessibility ready
• Designed for a React dev environment

Quality Measures Dashboard*

Using the design components in the medical enterprise design system, this angular application provided the physician’s critical patient data.

• Provides at-a-glace physician quality measures
• Tooltips provided additional visual information
• Current year medical tracking
• Patient device and demographic tracking

Physician Registration*

Using the design components in the medical enterprise design system, this angular application tracked physician registrations needing approval or denial.

• Now provides room for multiple types of alerts
• Users can quickly identify and resolve duplicate registrations
• User profile information is available to the user by drop-down